Privacy Policy
Privacy Policy
Last Updated: March 16, 2026
Classic Vacuum (“Classic Vacuum,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process information when you visit or interact with our website, classicvac.com, make a purchase, create an account, contact us, sign up for marketing communications, or otherwise use our services (collectively, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy.
1. Scope of This Privacy Policy
This Privacy Policy applies to information we collect through:
- our website and online store;
- customer service communications;
- email and SMS marketing, if you opt in;
- social media interactions with our official pages;
- online advertising and analytics technologies used on our Services; and
- any other products or services that link to this Privacy Policy.
This Privacy Policy does not apply to third-party websites, apps, or services that may be linked from our Services. Those third parties have their own privacy policies and terms.
2. Information We Collect
We may collect the following categories of information, depending on how you interact with us:
A. Information You Provide Directly
- name;
- billing address;
- shipping address;
- email address;
- phone number;
- account login information, such as username and password;
- order details and purchase history;
- product reviews, survey responses, and other content you submit;
- customer service inquiries and communications;
- marketing preferences; and
- any other information you choose to provide.
B. Payment Information
When you make a purchase, payment card and related payment information may be collected and processed by our third-party payment processors. We do not store full payment card numbers on our own systems except as necessary through our payment service providers and e-commerce tools used to process transactions.
C. Information Collected Automatically
When you visit or use our Services, we and our service providers may automatically collect certain information, including:
- IP address;
- browser type and version;
- device type and identifiers;
- operating system;
- approximate location derived from IP address;
- pages viewed and links clicked;
- search terms used on our site;
- referring and exit pages;
- date and time of visits;
- shopping cart activity;
- product views and browsing behavior; and
- information collected through cookies, pixels, tags, scripts, web beacons, SDKs, and similar technologies.
D. Information From Other Sources
We may receive information from other sources, including:
- payment processors;
- shipping and delivery providers;
- fraud prevention and security providers;
- analytics providers;
- advertising and marketing partners;
- social media platforms;
- marketplace or integration partners; and
- publicly available sources.
We may combine information collected from different sources as permitted by law.
3. How We Use Information
We may use personal information for the following purposes:
- to provide, operate, maintain, and improve our Services;
- to process and fulfill orders, payments, returns, refunds, exchanges, and warranty-related requests;
- to create and manage customer accounts;
- to communicate with you about orders, products, services, or customer support;
- to send service-related messages, such as order confirmations, shipping updates, and administrative notices;
- to send marketing emails, SMS, newsletters, promotions, and other communications if you opt in or as otherwise permitted by law;
- to personalize your shopping experience and show you products or content that may interest you;
- to analyze site traffic, usage trends, and performance;
- to support advertising, attribution, remarketing, and campaign measurement;
- to detect, investigate, prevent, and respond to fraud, abuse, security incidents, and other harmful activity;
- to comply with legal obligations and enforce our terms, policies, and rights; and
- for any other purpose disclosed at the time of collection or with your consent.
4. How We Disclose Information
We may disclose personal information to the following categories of recipients:
- Service providers and processors that perform services on our behalf, such as website hosting, e-commerce platform services, payment processing, shipping, fraud prevention, customer service, IT support, communications, and marketing support;
- Payment processors that process transactions;
- Shipping, logistics, and fulfillment partners that help deliver orders and handle returns;
- Advertising, analytics, and measurement partners that help us understand website usage, market our business, measure campaigns, and provide relevant advertising;
- Professional advisors such as lawyers, accountants, auditors, insurers, and consultants;
- Government entities, regulators, law enforcement, or other third parties when required by law or to protect rights, safety, or property;
- Successors in interest in connection with an actual or proposed merger, acquisition, financing, asset sale, bankruptcy, or similar business transaction; and
- Other parties with your direction or consent.
We do not disclose personal information to third parties except as described in this Privacy Policy or as otherwise permitted or required by law.
5. Cookies and Similar Technologies
We and our partners may use cookies and similar technologies to collect information automatically from your browser or device. These technologies may include cookies, pixels or web beacons, local storage, tracking scripts, analytics tags, advertising tags, and similar technologies.
We may use these technologies for the following purposes:
A. Strictly Necessary Technologies
These are used to operate the website, maintain security, remember cart contents, process checkout, enable account login, and support core site functionality.
B. Functional Technologies
These are used to remember preferences and improve site features and user experience.
C. Analytics and Performance Technologies
These help us understand how users interact with our Services, measure traffic and performance, troubleshoot issues, and improve our website and operations.
D. Advertising and Social Media Technologies
These may be used to deliver advertisements, measure campaign performance, build audiences, support remarketing, and track visits or actions across websites and services.
Some privacy laws may treat certain disclosures associated with these technologies as a “sale,” “sharing,” or processing for “targeted advertising,” even when no money is exchanged.
6. Online Advertising, Analytics, and Consent
We may work with third-party partners that provide analytics, advertising, attribution, remarketing, social media, customer engagement, and similar services. These partners may collect or receive identifiers, device information, browsing information, IP address, shopping activity, and related data through cookies and similar technologies.
Depending on the tools we use, these partners may include:
- Google Analytics;
- Google Ads;
- Microsoft Advertising Universal Event Tracking (UET);
- Meta Pixel; and
- Klaviyo.
These tools may help us understand website traffic, measure advertising performance, create audiences, support remarketing, personalize marketing, recover abandoned carts, and improve our Services.
If we use Google, Microsoft, Meta, Klaviyo, or similar advertising or analytics technologies in regions where consent is legally required, we seek to communicate user consent choices through supported consent tools and to limit non-essential tracking unless or until appropriate consent is obtained, as required by applicable law.
You may be able to manage certain non-essential cookies through our cookie banner, consent manager, or privacy settings link, where available.
7. Your Choices
Email Marketing
You may unsubscribe from promotional emails by clicking the unsubscribe link in the email or by contacting us. Even if you opt out of marketing emails, we may still send transactional or service-related messages.
SMS Marketing
If we offer SMS marketing and you opt in, you may opt out by following the instructions in the message or by contacting us.
Cookies and Tracking
You may be able to manage cookies through your browser settings and, where available, through our cookie banner, cookie settings, or privacy preferences tool. Blocking some cookies may affect the functionality of the Services.
Interest-Based Advertising
Some third parties offer tools that let you opt out of certain interest-based advertising. Those tools operate separately from our website.
Global Privacy Control
Where required by applicable law, we process valid browser-based opt-out preference signals, such as the Global Privacy Control (GPC), as a request to opt out of the sale or sharing of personal information or processing for targeted advertising for that browser or device.
8. U.S. State Privacy Rights
Depending on your state of residence and subject to applicable law, you may have rights regarding your personal information, such as the right to:
- know whether we process your personal information;
- access the personal information we have collected about you;
- correct inaccurate personal information;
- delete certain personal information;
- obtain a copy of certain personal information in a portable format;
- opt out of the sale or sharing of personal information;
- opt out of targeted advertising; and
- not be discriminated against for exercising privacy rights.
To exercise applicable rights, please contact us using the information in the “Contact Us” section below.
We may need to verify your identity before processing certain requests. We will not require you to create an account in order to submit a rights request unless required for security or legal reasons.
You may also use an authorized agent where permitted by law.
Your Privacy Choices
If required by applicable law, we may provide a “Your Privacy Choices” or similar link on our website that allows you to opt out of certain types of data use, including the sale, sharing, or targeted advertising use of personal information.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- provide products and services;
- maintain your account;
- complete transactions;
- provide customer service;
- comply with tax, accounting, legal, and regulatory obligations;
- detect and prevent fraud or misuse;
- resolve disputes; and
- enforce our agreements.
Retention periods may vary depending on the type of information and the context in which it was collected.
10. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
11. Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate consent. If you believe a child has provided us personal information, please contact us so we can review and take appropriate action.
12. International Visitors
Our Services are operated from the United States. If you access the Services from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States and other countries where our service providers operate.
If you are located in a jurisdiction with privacy laws that provide additional rights or require consent for certain processing activities, we will handle information in accordance with applicable legal requirements.
13. Third-Party Links and Services
Our Services may contain links to third-party websites, tools, plug-ins, or services. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing information to them.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date above and, where required, provide additional notice.
15. Contact Us
If you have questions about this Privacy Policy or would like to exercise applicable privacy rights, please contact us at:
Classic Vacuum
4275 Portage St NW
North Canton, OH 44720
Phone: 330-494-7111
Email: sales@classicvac.com